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Essays 181 - 210

Bowers v. Hardwick and Dred Scott v. Sanford

These two court decisions are contrasted and compared regarding constitutional discrimination interpretations by the court in five...

U.S. Supreme Court Case Marbury v. Madison

In five pages this research paper considers the history and importance of the U.S. Supreme Court's Marbury v. Madison decision. E...

Guest Service Management and Customer Satisfaction

company (Hooley et al, 2003). Loyalty is often perceived as a level of customer satisfaction, in a competitive industry it is like...

GMAC v. Raju

before the court: The defendant defaulted and the plaintiff definitively proved that GMAC has "a right to copyright and trademark ...

Amazon.com Case Study

and start reading it straightaway, in the case of a CD they can listen to it immediately in a car. Ordering any product online mea...

AOL Latin America

the companys existing systems could not deal with the added demand for service. Eventually AOL came to be Americas largest ISP, l...

Argument against School Prayer and Religion in Public Schools

passing laws that say all students WILL pray in class that they run afoul of the Supreme Court. There are many solid reasons why ...

Prayer at High School Football Games

In six pages the Supreme Court's decision to prohibit high school students leading public prayer prior to football games is examin...

Airlines and Customer Satisfaction

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

Return on Quality

This 4 page paper looks at the way investment in quality can have the potential for a positive return on investment. A range of in...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

Albert's Beach Find

he is the rightful owner of the trunk and its contents. A local antiques dealer recognizes the maker of the items, a local...

Closed Chambers by Edward Lazarus

In five pages Lazarus's text on the Supreme Court is analyzed with such issues as capital punishment and desegregation discussed a...

Re-Assessing Miranda Rights

This paper examines the US Supreme Court case of United States v Dickerson, as marking a return of Miranda issues to the highest c...

HRM Annotated Bibliography

have created a framework in which practitioners can "develop innovative instruments to measure the relationship among" human resou...

Habeas Corpus

to a hearing by a Combatant Status Review Tribunal. At such hearings, evidence is presented that the detainee should be considered...

Six Sigma Dos and Don'ts

about Dell is its generally unhelpful help desk personnel, however. Virtually all of Dells customer service representatives are i...

Amazon's Frontiers

(2000) refers to as pragmatists adopt the technology they know they will need in the future. Specifically, the Internet is seen a...

Introducing the Apple iPhone

that, Steve Jobs "stopped talking" (Elmer-DeWitt, 2007). His presentation "raised dozens of questions -- from the price of the pho...

The Case of Campagnola V. Mulholland, Minion & Roe and Its’ Relevance Within The Legal System

included the presence of the contingency fee; that the firm would receive one third of any money recovered to compensate her for h...

Customer Services in Different Industries

As finished units are not kept in stock the customer service process begins prior to the ordering. To make an order the customer n...

Self Service Kiosks for Hotel Check-in and Check-out

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

"Oregon v. Smith, et al"

Oregon for a determination of whether or not the use of peyote in church sacraments "is proscribed by the States controlled substa...

Sovereignty & An International Court

inadmissible if a case is already being handled by a state with jurisdiction, unless it is deemed that the state in question is "g...

Creating Loyalty in Airline Customers

competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

Balance Score-card Use in SMEs

for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....

Consumer Behaviour and Marketing a Hotel

be looking for the best deal, the most service or facilities for the lowest price, where love is involved they may be looking for ...

Percy Wants Darby's Gazebo

Darby likely has a right to simply change his mind. If Percy paid Darby in advance, then whether he owes Percy a gazebo or not, D...

Percy Wants Darby's Gazebo

the meantime, Percy merely wants Darby to uphold his part of the agreement made between the two men. Percy understands that Darby...