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Essays 151 - 180

Interviewing and Research Concepts

In five pages this paper discusses researching through a combination of interviewing and research as considered in applicable chap...

Position Paper on Merit Pay

and salary is formulated based on education, experience and the number of staff reporting directly to the person in the position (...

Employees in the Public Sector and Coping with Change

In eleven pages the ways in which public sector employees cope with widespread changes are examined. Nine sources are cited in th...

Leading a Public Organization

Public leadership is very different than leadership in the private sector. This is one of the topics discussed. Other topics inclu...

Municipal Public Administration

above and beyond acquiring a good leader that determine successful tactics in managing public entities within the municipal enviro...

Structure, Management, and Public Organizations

the public organisation there is a much broader accountability aspect. The organisation is spending public money, and as such need...

Ghana and Public Management Diversity

to determine how the government of Ghana can encourage women to strive to reach governments highest levels. As Dr. Mehta (1999) n...

Interview Regarding Marketing and Public Relations

technological advance has proven essential for both small and large companies alike, it has also come to represent a new wave of g...

B2B and B2C Marketing: Similarities and Differences

supposed to be given good information, but when it comes to B to B, there are things that the business owners are expected to know...

Comparison of Customer Service Standards at GE and AOL

good customer services is not this simple, there are also many strongly systems in place that have received a high level of invest...

Public Health Management

change will soon be out of business whether it is a public or private organization. It is also true regardless of industry. As Tho...

New Public Management and Chicago's Handgun Laws

seek to create an environment where families feel secure, and this philosophy has paid off for the City. Crime rates per capita we...

Letter Refusing Customer Claim

00000 Ms. Anne J. Thompson 2567 Gulf Shores Way Tallahassee, FL 00000 Dear Ms. Thompson, We want to thank you for being a Stoval...

Customer Centric-Marketing

the experience, and the way in which this may be related to by the customer, rather than demonstrating how a product can fulfill a...

Overview of a Reported Customer Service Experience

the conceptual perspectives of theorists like David Kolb, who asserted the value of understanding experiential learning, and Kolbs...

Corporate Interests and Monetary Benefits Reaped by Media Conglomerates' TV News Usage

TABLE OF CONTENTS I. Chapter 1: Introduction Purpose Rationale Research Questions/Thesis Statement II. Chapter 2: Review of...

X- AND Y-THEORY AND LOGISTICS

empowerment and the taking of responsibility. Though it might seem as though these two are at the opposite end of the spectrum, le...

Customer Satisfaction and Customer Loyalty

The difference between customer loyalty and customer satisfaction is considered in ten pages with a comparison of Customer Loyalty...

Data Collection for PiggyBank

consumers lied when asked for their personal details over the Internet" (Study deems e-data unreliable, 2006; p. 2). Not only doe...

Customer Service Scripts

form of exchanging revenue for the firms product or service, but it is the internal customers that keep the external ones returnin...

IT's Quality Culture

goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...

Information Systems in Wireless Telephone Sales and Marketing

the customers needs. Introduction Database growth and management have been important from the earliest days of database dev...

Defining And Identifying Problems/Opportunities Between The "Public's Interest" And The "Public's Best Interest"

commercial activities and examine the effect on the society around them. This is no easy task, since an activity that generates m...

NORDSTROM AND ORGANIZATIONAL ANALYSIS

2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...

Reply from Customer Service

In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat...

Marketing Communications Planning Suggestions

the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...

Innovative Approaches to Public and Private Partnerships

as a result of the Dinosaur Diamond project increased tourism revenue in Colorado to $75 million (Schneiger, 1999). The project al...

4 Questions on Marketing Services

and KLM have eliminated the business classes they offered in the past. It appears that the world economy is improving, however, a...

Employee Relations in Japan from 1850 until 1950

The country managed to achieve industrialisation in only a few decades. The major period of development was between 1868 and the f...

Gap Customer Service and Marketing Communications

and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...