SEARCH RESULTS

YOU WERE LOOKING FOR :Customer Relationship Management in the Public Sector

Essays 151 - 180

Employees in the Public Sector and Coping with Change

In eleven pages the ways in which public sector employees cope with widespread changes are examined. Nine sources are cited in th...

Old Unions and 'New' Unionization

According to Troy (2000), although traditional manufacturing-based unions associated with the private sector are hard to find, th...

A Business Mathematical Principles' Analysis

helping to predict how much product should be manufactured in order to meet anticipated demand. This paper will examine so...

Economy Needs in 2008

Founded in 1971 and known for its rabid cost-consciousness and sound management, Southwest Airlines leading claim to fame has been...

Structure, Management, and Public Organizations

the public organisation there is a much broader accountability aspect. The organisation is spending public money, and as such need...

Municipal Public Administration

above and beyond acquiring a good leader that determine successful tactics in managing public entities within the municipal enviro...

Interview Regarding Marketing and Public Relations

technological advance has proven essential for both small and large companies alike, it has also come to represent a new wave of g...

Ghana and Public Management Diversity

to determine how the government of Ghana can encourage women to strive to reach governments highest levels. As Dr. Mehta (1999) n...

Public Health Management

change will soon be out of business whether it is a public or private organization. It is also true regardless of industry. As Tho...

New Public Management and Chicago's Handgun Laws

seek to create an environment where families feel secure, and this philosophy has paid off for the City. Crime rates per capita we...

B2B and B2C Marketing: Similarities and Differences

supposed to be given good information, but when it comes to B to B, there are things that the business owners are expected to know...

Comparison of Customer Service Standards at GE and AOL

good customer services is not this simple, there are also many strongly systems in place that have received a high level of invest...

Defining And Identifying Problems/Opportunities Between The "Public's Interest" And The "Public's Best Interest"

commercial activities and examine the effect on the society around them. This is no easy task, since an activity that generates m...

NORDSTROM AND ORGANIZATIONAL ANALYSIS

2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...

Overview of a Reported Customer Service Experience

the conceptual perspectives of theorists like David Kolb, who asserted the value of understanding experiential learning, and Kolbs...

Corporate Interests and Monetary Benefits Reaped by Media Conglomerates' TV News Usage

TABLE OF CONTENTS I. Chapter 1: Introduction Purpose Rationale Research Questions/Thesis Statement II. Chapter 2: Review of...

Data Collection for PiggyBank

consumers lied when asked for their personal details over the Internet" (Study deems e-data unreliable, 2006; p. 2). Not only doe...

Customer Service Scripts

form of exchanging revenue for the firms product or service, but it is the internal customers that keep the external ones returnin...

IT's Quality Culture

goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...

Information Systems in Wireless Telephone Sales and Marketing

the customers needs. Introduction Database growth and management have been important from the earliest days of database dev...

Letter Refusing Customer Claim

00000 Ms. Anne J. Thompson 2567 Gulf Shores Way Tallahassee, FL 00000 Dear Ms. Thompson, We want to thank you for being a Stoval...

Customer Centric-Marketing

the experience, and the way in which this may be related to by the customer, rather than demonstrating how a product can fulfill a...

X- AND Y-THEORY AND LOGISTICS

empowerment and the taking of responsibility. Though it might seem as though these two are at the opposite end of the spectrum, le...

Customer Satisfaction and Customer Loyalty

The difference between customer loyalty and customer satisfaction is considered in ten pages with a comparison of Customer Loyalty...

Marketing Communications Planning Suggestions

the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...

4 Questions on Marketing Services

and KLM have eliminated the business classes they offered in the past. It appears that the world economy is improving, however, a...

Innovative Approaches to Public and Private Partnerships

as a result of the Dinosaur Diamond project increased tourism revenue in Colorado to $75 million (Schneiger, 1999). The project al...

Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...

Customer Service from the Perceptions of Customers

In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv...

Reply from Customer Service

In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat...