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Essays 331 - 360

Education According to James Banks and John Dewey

truth is that they sometimes support antiquated principles. While Dewey wrote in a time when the 9 to 5 job was a given, fast forw...

Case Study Involving Bank of America

In seven pages changes in risk management, assessment of risk, management strategies, and measurement along with Internet and e-ba...

1999 Gramm, Leach, Blyley 'The Bank Powers Bill'

Insurance underwriting and state and national bank discrepancies and how these issues were addressed by the Bank Powers Bill of 19...

The Origins and Evolution of Commercial Banking

This paper presents an in-depth look at the commercial banking. The author provides a history of banking from its beginnings in 1...

Merger Between J.P. Morgan and Chase Manhattan Corporation

In seven pages this paper examines the merger of Chase Manhattan and J.P. Morgan investment bank of $35.2 billion and the impact s...

Single Currency of Europe

even greater changes in order for their economise to be brought in line. This has meant changes in the economies as well as the fi...

Banking Policy Adjustment

the fact that Enron and Arthur Andersen were able to slide by all the SEC regulations, even as that agency was revamping its repor...

Lending Institutions and Practices of Mortgage Lending

Rates, terms, payment schedules and so forth seem to be up for grabs in a world where mortgages "can be put through a financial V...

Internet Banking and Ecommerce Development; Bank One and Wingspan Merger

In six pages this paper examines the Bank One and Wingspan merger in terms of background and also considers how Internet banking a...

Bank Comparison Analysis

they be considered rare. Charter One would be unlikely to make any such loan commitment, even if it had the assets available to d...

Maslow's Hierarchy Of Needs and Herzberg's Theory Of Motivation

of needs. II. MASLOWS HIERARCHY OF NEEDS Humanistic Psychologist Abraham Maslow, who believed that "people are not control...

Tourism, Hospitality and Customer Relationship Management

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

Fixed Rate Contracts and Acme Crating

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

Two Studies of Information Technology

gratification and for some purchases the inability to see and feel what they are. These different elements are seen as reassuring ...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Target Marketing Methodology

illnesses; but the actual customer will be the medical clinics, doctors or hospitals that would need this technology in diagnosing...

United Airlines' Marketing Audit

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

Ameritech's Culture and Customer Service

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

Managing a Company's Branding

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

Leadership Secrets of Attila the Hun by Wess Robert

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

Inside a Flocafe and Starbucks

often a queue, the queue moves along a counter where different food items are displayed, with sandwiches, cakes and other snack it...

The Use of Customer Relationship Management in High End Fashion

satisfy certain criteria laid down by the Chambre Syndicale de la Haute Couture. Each year a list is drawn up by the commission wh...

Improving A Fast Food Retail Environment

table 1 Table 1retail environment comparison between Goodys and Everest Traffic Flow Crowdedness Accessibility Environment Overal...

Resources and Competitive Advantage

introduction to Presence: Exploring Profound Change in People, Organizations, and Society, Senge, Scharmer, Jaworski and Flowers (...

Utilities Company in Southern California

the backcountry, where the weather gets very dry and then, pass on any of their costs to customers instead of holding the company ...

Assessing Gaps in Service

method of evaluation identifies different measures where there may be a gap between the level of service expected and that gained....

Data Use in CRM

technology" (Clow and Baack, 2007; p. 360). CRM is most effective when "customers have highly differentiated needs, highly differ...