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Essays 241 - 270

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Target Marketing Methodology

illnesses; but the actual customer will be the medical clinics, doctors or hospitals that would need this technology in diagnosing...

The Use of Customer Relationship Management in High End Fashion

satisfy certain criteria laid down by the Chambre Syndicale de la Haute Couture. Each year a list is drawn up by the commission wh...

Assessing Gaps in Service

method of evaluation identifies different measures where there may be a gap between the level of service expected and that gained....

The Impact of Corporate Culture on Customer Services - A Proposal for Case Study Research

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

Questions on Operations and Logistics

The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...

Using Statistics - Nyke and the One Size Shoe Plan

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...

Aspen Technology Inc Case Study

fees over the period of the license which complies with the matching concept in accounting. It may be argued that there was an imp...

If Marketing Aims To Meet Customer Expectations Why Are Consumer Rights Such An Issue Today?

2003). There are many definition of corporate social responsibility, Kotler and Lee define it as "a commitment to improve communit...

McDonald's Pricing

of McDonalds and 20) Analyze the pricing strategies and tactics followed by McDonalds Formerly the undisputed leader in the...

Customer Service

so forth and so forth. The cycle repeated every month until I finally gave up trying to correct it. However, as soon as the contra...

TECHNOLOGY, CUSTOMERS AND THE EXAMPLE OF VOLVO

to paying customers. If paying customers are put off by an employees attitude (due to his/her frustration), its a sure bet the cus...

How And Why Companies Benefit From Customers Breaking Rules

a fair value service. There are a large number of examples that demonstrate the way that companies can benefit from custome...

Social Influences on Marketing; Winning and Retaining Customer Loyalty

a competitive advantage (Thompson, 2007). The issue faced by many companies in marketing terms is not only the way to comp...

Data Use in CRM

technology" (Clow and Baack, 2007; p. 360). CRM is most effective when "customers have highly differentiated needs, highly differ...

Resources and Competitive Advantage

introduction to Presence: Exploring Profound Change in People, Organizations, and Society, Senge, Scharmer, Jaworski and Flowers (...

Utilities Company in Southern California

the backcountry, where the weather gets very dry and then, pass on any of their costs to customers instead of holding the company ...

Inside a Flocafe and Starbucks

often a queue, the queue moves along a counter where different food items are displayed, with sandwiches, cakes and other snack it...

Technology and offender motivations in relation to fraud and theft

In addition, these security measures are not particularly effective against fraud which makes use of social engineering: the scams...

Charles Glatzer, Master Photographer

a greater aesthetic value (Sandler, 2002). The role photography would play in society is immense. Photography would be used to r...

HRIS AND CASTLE FAMILY RESTAURANTS

be done from a distance? The answer is - yes. 2) Payroll. As mentioned before, an Excel spreadsheet is used to calculate...

Computer Security Issues

types, event-oriented logs and keystroke logs (Audit trails). Event logs, as the name implies, record system events, while keystro...

Using Encryption as a Key for Corporate Security

during or after encryption has been implemented. If the implementation or the encryption is not properly planned and realized, the...

Information: Determining Value And Accuracy

for known facts. However, it is important to realize that bias can - and does - exist even when an author is both qualified and r...

Homeland Security: Adequate Facility Security?

within the United States, reduce Americas vulnerability to terrorism and minimize the damage and recover from any terrorist attack...

Department Of Homeland Security And Intelligence

catalyst for creating this new agency was the attack on America in September 2001. The purpose was to coordinate the information f...

Threats Against “Four Effects” in Iraq That Could Delay Transition

be an emerging Kurdish state in northern Iraq (Russell, 2007). In addition, the "armed Peshmerga today police the borders of the n...

Using Crime Pattern Analysis to Prevent Workplace Offenses

do something similar. We are coming at the question backwards, finding a list of offenses and then choosing one that fits the rest...

IT and the Security and Risk Manager

compromised. More recently Monster.com have had their main servers security breached and hacked into (Acohido, 2009). Hacking into...

Economy Needs in 2008

Founded in 1971 and known for its rabid cost-consciousness and sound management, Southwest Airlines leading claim to fame has been...