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Capital Structure of Ohio Casualty Corp

million1 this is made up of $4,336.7 debt and $1,426.4 in equity. This means that 77.3% of the company capital is debt and only 22...

Matrix Structures for Business

how to structure the company depends on many factors including the value and culture of the firm and the attitude of the senior ma...

Tourism Service Questions

QUESTION #2 What are the two dimensions of service? Which is harder to measure and why? The two dimensions of service are the tec...

Measuring Service Quality

research into the way service should be provided and measured to ensure there is alignment of the service given and the customers ...

Human Resource Strategic Planning

human capital is aligned with business needs. The shape of contemporary business leadership has taken on a vastly divergent appea...

Claims Processing and IBM and EDS Affiliated Computer Services

are from magazines and journals. The Internet, used properly, is a sound and reliable resource, as long as researchers remember t...

London Ambulance Service's Project Management Failure

though success factors. Four main areas are considered for the classifications of success factors, these are the factors that a...

Formal Structure, Effective Teamwork, and Leadership

if true, whatever the way teamwork is implemented and as such it is the way the teams are put together and structured that are the...

Narcissistic Persona and Body Aesthetics

personal recognition" (Benis, 2001). For decades, theorists have applied different psychological perspectives to an understa...

3 Business Process Article Reviewed

been recognized for it. The authors found that at each, culture was as an important aspect of business process management as was ...

Free Educationa and Healthcare for Prisoners

therefore STDs and HIV infection are spread easily as the vast majority of correctional facilities prohibit condom possession (Zac...

Claims Processing Outsourcing

of shifting/delegating/transferring a service/process/function to a third-parties/external service provider which would otherwise ...

Issues of Service Quality and the Marketing of Transportation Services

the transportation into a product that is wanted rather than bought on price (Hooley et al, 2003). This will mean having the right...

Term Structure and Vasicek's Theory

this subject area will also be considered with consideration of the ways that the model has lead to further developments. ...

How to Professionalize the Foreign Service of Guatemala

than an office will ever be in Guatemala. Further, the cultures are different. Yet, despite that, it is also true that the U.S. ca...

Web Services Technologies

key to the development as it is this that specifies the way in which the interoperability will be achieved, allowing the different...

Change Considerations at Good Sport

management. The conclusion provides recommendation for managing change and conflict at Good Sport. Culture and Structure B...

Customer Services in Different Industries

As finished units are not kept in stock the customer service process begins prior to the ordering. To make an order the customer n...

Accounting Services’ Computerization and How the Industry Has Changed

in the New Millennium). Computerized records not only eliminated the constraints imposed by these paper reports generated only at...

Ford; Selling Cars

seen in many other industries, companies with the best sales force will often be the most successful, as long as the product is ac...

Canada, Social Class, and Inequality

the haves wielding the greatest power (Macionis & Gerber, 2006). First, there is the predominantly Anglo upper class, in which mo...

Needs Assessment for an Administrator of Patient Care Services for Women's Healthcare Services

often impacts the health and well-being of other members in a family (Miami Valley Hospital, 2004). As a result, the Womens Healt...

Divorce: Causes and Impacts

no longer exists, or at the very least has shrank almost to the point of non-existence. We simply do not hold ourselves accountab...

Marketing Mix Changes: A Good and a Service

Today, the price of a full desktop computer complete with a flat monitor sells for about the same price as did the monitor alone o...

Baltimore’s Child Protective Services & Chessie

the promise by officials that Chessie would give workers ready access to thousands of case files on a statewide basis had yet to m...

Guest Service Management and Customer Satisfaction

company (Hooley et al, 2003). Loyalty is often perceived as a level of customer satisfaction, in a competitive industry it is like...

Policy Formation: Great Britain, France and Nigeria

been the case, of course, but at least in recent history equality and political representation have been considered important topi...

CUSTOMER SERVICE INDICATIONS IN A SERVICE-ORIENTED BUSINESS

the important elements of the service to be provided (with results for the customer) (Peros, 2006). Another is perception. This is...

Romania; Potential Management Structures and Approaches Suited to the Local Culture

This 4 page paper considers the potential management structure and approaches to culture that may be adopted by a firm setting up ...

Challenges of the Retail Market in Chile

and the way in which retail businesses in Chile may be seen as different from many other markets. Latin America in general ...