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Systems for Implementing Customer Relationship Marketing

profitable customers. An effective CRM system can also help to identify additional opportunities this may be of individual sales...

2 Case Studies on Organizational Performance and Performance Metrics Compared

Not having something upon which to fall back that offers substantial support in trying circumstances proves considerably more thre...

Sales Data Warehousing and Keane Care Customer Service

and an Accounting DB2 database. The data staging layer serves as a single source to consolidate data from existing DKSystems SQL ...

UPS Case Study on Organizational Behavior

might have in the past taken a hard line against absences, but with so many religious holidays amongst various groups, the organiz...

Organizations and Self Interest in a Case Study of British Airways

also be seen as influencing this type of behaviour. There have been many papers written regarding positive human resource ...

Process of Selection and Human Resources Planning

the ability to read and write" (p. S720). These authors believe that "HR is an integral element of the main corporate business im...

Organizations and Terrorism Threats

many perspectives, it has also served to heighten political and ideological disputes across borders as well. We no longer live ou...

Organizational Culture Management 6 Levers

resolution, and managing customers (Young 20). 3 Important Facts Supporting Main Idea The student...

Downfall of Enron and Its Reasons

At the crux of the issue is the fact that $3.85 billion in expenses was hidden from the companys financial statements in 2001...

Business Process Reengineering and Information Technology

has come to embrace a more enlightened perspective with regard to addressing the ever-changing needs of commercial interchange, wi...

Global Economy and the Importance of Inter Organizational Relationships

its customers may be an upstream chain with the wholesaler first in the line upwards and at the source the farmer. The last sale i...

Flat Organizational Structure and Decision Making Processes

can mean a tie-up in red tape while opportunities are lost. The question becomes, however, how does a company with a flat...

The Prince by Niccolo Machiavelli and the Digressions in the First Eleven Chapters

different ways: either by a prince, with a body of servants, who assist him to govern the kingdom as ministers by his favour and p...

3 Organizational Problems and Proposed Interventions

Texas, Greece, and African states. All of these laws will affect American companies. The most important of the new laws is the fed...

Herman Melville's Billy Budd

Claggarts psychological make-up, because he himself has never had to struggle between good and evil as personal motivators. Billy ...

Planning Strategy and Information Technology's Value

are dependent on the efficient use of the higher levels of corporate information available now. Astute organizations are cognizan...

Developmental EECP Plan

of the market (Christensen, Bohmer and Kenagy, 2000). The area of disruptive technology is the same one through which personal co...

A Forecast of Project Management Trends

be traced back to something akin to a lack of understanding regarding the process (2005). An audit team helps to correct such pro...

Organizational Strategic Communication

that by the late 1990s, there had been little work in the area of management communication. Bargiela-Chiappini and Nickerson (200...

Theories and Tools of Organizational Development

managers need to train employees in conflict resolution, and the training "should be ongoing" (Mollica, 2005, p. 111). This train...

Long Term Total Quality Management Creation

the improvement of performance, alone it is not a transformation device that will automatically result in improvements (Reed et al...

Organizational Technology and Data Warehousing

warehouse, data can be added, but its never removed -- and as a result, management ends up with both a consisted and consistently ...

Organization Performance Management Evaluation

some cases, a list of questions is provided to demonstrate what information the consultant would need to obtain to perform that ev...

Technology and Organizational Change

The authors have pointed out that the conventional research of the time had worked toward obtaining evaluations of other proposals...

Balanced Scorecard Measurement

data from existing data residing within them. Opponents envisioned smart computers that potentially could become malevolent in th...

Corporate Structure and Human Resources at Starbucks Corporation

a month are received from partners voicing a variety of concerns, each of which receives an answer within 14 days (Stopper, 2004, ...

Microsoft Corporation and Organizational Behavior

There is also a great deal of research available on the human resources aspect of Microsoft, and this will definitely help the stu...

California Correctional Peace Officers Association

terms and conditions of employment, including representation of CCPOA in arbitration disputes arising from the collective bargaini...

Personnel and Organizational Change

everything that had gone wrong her first year -- the mistakes she had made on projects, the people she had upset with some of her ...

Open and Closed Organizational Systems

along pertinent information. And because upper management is in a constant state of inaccessibility, these symptoms of negativity...