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Essays 271 - 300

Customer Services and the Computer's Impact

In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...

Customer Service Consultancy Establishment

culture; 3. Target areas for change, either directly benefiting customer service or indirectly by benefiting employees first; and ...

Customer Service and Call Centers

It was in the early 1990s that the integrated call center began becoming reality. AT&T, the old Northern Telecom and other centra...

Presentation for Customer Service Improvements

The paper is based on a case provided by the student where a telecoms company has committed itself to undertaking a strategy to th...

DHL Overview

last names - in 1969 as a service shuttling shipping documents between San Francisco and Honolulu (History, n.d.). This was well ...

Customer Service Representative Second Language Programming Research Proposal

the problem of a shortage of potential call center employees with adequate language skills; and the benefits of integrating langua...

Case Study on a Financial Investment Services Company Transforming to a Customer Intimacy Approach

a change that will change the company around from its falling performance over the last few years. Problem Solution [Student, Im...

Delta Airlines' Use of Customer Service Metrics

retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Developing Customer Services Measures for a Balanced Scorecard

and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...

Evaluation Of A Web Site For Educators

2005; Kirk, 2004). Kims Web site meet all of these criteria. Since June 1997, more than 451,000 people have accessed this site and...

Delinquency and Deviance Theories

However, in some cases the desired goals would not be equally available to all social groups, in others there might be too...

Globalization Issues

locations of Japanese companies came to see an entirely different world. Employees were valued for their efforts as well as their...

Overview of Election Campaigns

the emphasis in this paper the student will want to put on the Mayoral race in Houston on November 6, 2001. A comparison of sever...

Pros and Cons of Mock Juries

In twelve pages this paper evaluates the system of mock juries in terms of their pros and cons....

Ethan Frome by Edith Wharton and Literary Criticism

In five pages this paper examines how in 'The Spaces of Ethan Frome' Judith Fryer critically evaluates the famous novella by Edith...

'Aeneid' and 'The Odyssey' Number Three

In four pages this paper examines evaluates the acceptability of the protagonists' actions in these classic literary works by Virg...

Deregulating Public Utilities in Pennsylvania

This 3 page paper evaluates the pros and cons of deregulating Pennsylvania's electric companies, and argues that deregulation woul...

Nicholas Wolterstorff's Lament for a Son Summarized and Evaluated

In five pages this 1987 text is both summarized as well as critically evaluated....

Researching a Business Plan

translated into the welsh language due to the high level of Welsh speakers in some of the target areas. 3. Methodology To writhe...

Grand Canyon, Hoover Dam, and Colorado River Topography

The topographical features of these regions are evaluated in a paper consisting of five pages....

Ben S. Bernanke and Frederic S. Mishkin's 'Inflation Targeting'

In five pages this article is summarized and critically evaluated. There are no other sources listed....

Business Leadership Self Evaluation

I hope to have some day. Values I think that everyone has values, even the dweebs. They have their own values, they just may not...

Ralph Ellison's Juneteenth

"Ill call him Bliss," in musing about his parentage and his light complexion, Hickman says of the infant, "because they say thats ...

Quantity v. Quality in Utilitarianism

This 5 page paper analyzes John Stuart Mill's theory of Utilitarianism, how it works and how it evaluates actions, both quantitati...

U.S. Postal Service Deregulation Advantages and Disadvantages

In this paper consisting of six pages the effects of dergulation on the U.S. Postal Service are evaluated in terms of advantages a...

Conflict and the Civil Service

This research report looks into various strategies to address problems with civil service. One article by Klingner is the primary ...

Food Service and the Benefits of a Multiskilled Work Force

dependant on the regular worker being present. "Life" happens, even with the most dependable workers. Food service is an industr...

Lincoln MKS (Ad Analysis)

speaks volumes. At the very bottom of the ad the words read: "Introducing the all new 2009 Lincoln MKS." Then, right underneath is...

The Causes of World War I

War proves that there are still fresh and compelling interpretations of the causes of the Great War" (120). Indeed, there is much ...