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TECHNOLOGY, CUSTOMERS AND THE EXAMPLE OF VOLVO

to paying customers. If paying customers are put off by an employees attitude (due to his/her frustration), its a sure bet the cus...

Disney Theme Parks - International

be courteous, friendly and helpful (Naversen, n.d.). This may seem extreme but it is all part of the hospitality philosophy of exc...

Marketing a Hospital

business plan, the role of different stakeholders all decision-makers, and the way that the leadership should be involved with the...

Kentucky Fried Chicken

his customers "fresher chicken, faster" (KFC, History, 2008). A year later, in 1940, Sanders created his now-famous original recip...

UNITED AIRLINES, SOUTHWEST AIRLINES AND CUSTOMER SERVICE

the date of September 2: Fly out of Miami on United, rebook a flight on another airline through United or request a refund (Tweh, ...

CUSTOMERS AND RELATIONSHIPS WITH BRANDS

exchange. Davis also points out that societal shifts in recent years means that consumers want more than simply a brand when it co...

SERVICES FOR THE ELDERLY - BEYOND FOOD, CLOTHING AND SHELTER

An interview conducted in 2006 with John P. Stewart, executive director with the Baltimore Commission on Aging and Retirement Educ...

Liability, Contract Law, and Tourism

In five pages this paper examines contract law and tourism industry liability regarding disease and injury while services are bein...

Professionalism and Gender

In two pages professionalism is examined within the context of the food services industry in a consideration of gender prejudices ...

Consumers and the Use of TV

have so many options that there is something available at every hour. Indeed, consumer television viewing habits have changed qui...

Civil Service Employment and the Role of Informal Organizations

In eight pages this paper examines civil service employment in Los Angeles in a consideration of the role played by informal organ...

Technologies and Service Quality

In twenty pages this paper considers LAN and WAN technology systems in terms of service quality with network systems and risk asse...

Organizations and PR

In twelve pages this paper examines public relations in a discussion of the role it plays within organizations that goes beyond th...

An Analysis of The Service Profit Chain

The Service Profit Chain by James Heskett and others are discussed in depth. Employee productivity amongst other topics are includ...

Massachusetts Program of Juvenile Courts and Crime Prevention Policy

amounted to youth prisons in the guise of "training" or "reform" schools, Massachusetts formulated the necessary policies for a sy...

Case Study of TRW Nelson

dependably when customers are happy and continuing to buy. Similarly, control of receivables indicates that there will be only a ...

Homelessness and Children's Health Issues

is the factor which many of these children are denied due to their living conditions or lack of them. Most builders or carpenters...

OSHA Safety Standards and Fire Services

In five pages this paper examines how OSHA is involved in determining safety protocols and discusses how this affects fire service...

Fire Services, '2 In 2 Out' Rule and OSHA

In three pages this paper discusses the fire services industry implications of the 'Two In Two Out' rule devised by OSHA. Ten sou...

Traumatic Brain Injuries Overview

TBI is considered in an overview consisting of five pages that includes term definition, characteristics, causation, prevalence, e...

Research Proposal on Emergency Department Cost Containment by Using Nurse Practitioners

A research proposal on this topic consists of forty five pages and includes a literature review that concentrates on a services an...

Changes Regarding Bell Atlantic and ATandT

more than ample attention necessary to draw conclusive results. This is why a study of this type is so imperative to societys bes...

Cruise Industry and the Law

In eight pages this paper examines legal aspects of the cruise industry in a contrast and comparison of The Passenger Service Act ...

The Networking Industry and Cisco Systems

Organizations have learned that the proper types of information can further their business. Marketers seek to gain ever more refi...

Different Approaches to Foster Care

In seven pages this paper considers the conditions of foster care in a contrast and comparison of the child centered need approach...

Internet Banks

In a paper consisting of ten pages it is argued that Internet banks must be considered branches since even though it is not a phys...

Overview of GNP

In five pages the Gross National Product is examined in a consideration of various components such as total spending by consumers,...

Orange County, NY's Social Services Programs

In four pages this paper considers New York's Orange County and the city of Newburgh in a comparison of how each of these areas'...

Boston, Massachusetts' Maid Services

In ten pages this paper examines twenty domestic services agencies in the Boston area in terms of market role and the distinctive ...

PBS and Marketing Efforts

stations. Ownership of these stations is contained within 171 other organizations across the country, 51 percent of which are com...