YOU WERE LOOKING FOR :Implementing Customer Focused Strategies
Essays 271 - 300
The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...
computer users - and therefore buyers - insist that they will not purchase another Dell computer unless and until Dell provides so...
A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...
competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...
have created a framework in which practitioners can "develop innovative instruments to measure the relationship among" human resou...
the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...
et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...
technology" (Clow and Baack, 2007; p. 360). CRM is most effective when "customers have highly differentiated needs, highly differ...
about Dell is its generally unhelpful help desk personnel, however. Virtually all of Dells customer service representatives are i...
that, Steve Jobs "stopped talking" (Elmer-DeWitt, 2007). His presentation "raised dozens of questions -- from the price of the pho...
to paying customers. If paying customers are put off by an employees attitude (due to his/her frustration), its a sure bet the cus...
of McDonalds and 20) Analyze the pricing strategies and tactics followed by McDonalds Formerly the undisputed leader in the...
so forth and so forth. The cycle repeated every month until I finally gave up trying to correct it. However, as soon as the contra...
In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...
In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...
the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...
In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...
In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...
In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...
In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...
In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...
The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....
In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...
The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...
In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...
In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...
staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...
be in contact with customers by telephone, Internet, email and "snail mail," with the most common forms of initial contact being b...
or a cheaper alterative will do the same job. This is the way of controlling spending, but to management costs and spendin...
(2000) refers to as pragmatists adopt the technology they know they will need in the future. Specifically, the Internet is seen a...