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Case Study of ISO 9000

studies for a small company, as SMIC is described, where there are already compliant system in place it is projected that costs wi...

Primary and Secondary Qualities According to Berkeley and Locke

the ways that we experience these objects. A table is solid; stars in the night sky are innumerable. Secondary qualities o...

Software Engineering and TQM

benefits of bringing manufacturing under statistical control and the mechanisms for achieving that control. He and his prot?g? De...

Health Care Analysis

satisfaction" (DLC, 2003). Of course, as that author pointed out hindsight can always see what was not needed whereas in the prese...

FedEX Reward Management and Performance Case Study

2001). Another was that employees are the backbone and the core of any company required (FedEx, 2001). These principles have never...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

Software Quality and Systems Development

design and improvement of the development process (Ravichandran & Rai, 2000). Developers and project managers actively collaborate...

Plastics Industry and Quality Control

In modern plastics history, one should note that cellulose acetate had been developed about the same time as the urea-based resins...

Ritz Carlton Hotel Company and Quality

employee, from top management to housekeeping, in supporting customer satisfaction and quality service (pp. 16). Partlow also ex...

Juran and Deming on Bergstrom Hotels Quality Management

that had been laid down quality theorists as the foundation for the TQM movement. To undertake this we will first briefly consider...

Implementing a Long Term Quality Management Strategy at Hotel Escargo

service environment and the role of the employees is of paramount importance, as they are a key element in the provision of the se...

Quality Management and the Responsibility of Stakeholders

as pressure groups, local residents, etc (Clarkson, 1995). The most important stakeholders will therefore be the primary stakehold...

Palliative Care/Hospice Websites

This research paper investigates the quality of three sites that pertain to the medical specialty Palliative and Hospice care. Eva...

Managing Quality in a Logistics Firm

those which deal directly with the customer, such as the way that calls are received and the process of placing an order, as well ...

Organizations and the Importance of Quality

one of the top priorities. The essence of quality, however, can be difficult to define. When analyzing various aspects of a busine...

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

Quality Improvement in Health Care

than nurses, executives and managers at those hospitals. St. Lukes Medical Center St. Lukes is a 154-bed hospital located in S...

QUALITY COMMITMENT - INDEPENDENT FILMS

Scripts go through many rewrites up to the day of the scene production (and sometimes even through the scene production (Sherwood,...

Quality, Culture and the US Army

together. This paper attempts to answer the question of whether or not there is a connection between quality and culture. It also ...

The Need to Improve School Lunches

need to eat healthy food in order to feel good and, therefore, learn better. The American lifestyle of sedentary occupations and l...

Long Term Health Care and Quality Management

In fifteen pages this paper discusses the importance of quality management in long term health care in a consideration that includ...

Institutional Neglect and Abuse of Senior Citizens

A paper containing twenty six pages discusses how senior citizens can be neglected and abused in institutional settings and examin...

McDonald's Service and Product Quality

In five pages this paper applies Deming's Fourteen Points to an analysis of McDonald's service quality and product quality in term...

Graduate Level Distance Learning Quality Assessment

In a paper consisting of seven pages the necessity of assessing the quality of graduate programs on the Internet is presented and ...

A Look at Things That Hinder Quality Initiatives

comes to quality commitment, successful TQM implementation simply cant take place (Sebastianelli and Tamimi, 2003; see also Glover...

TQM History

In five pages Total Quality Management and its Total Quality Control predecessor are discussed in a consideration of its history, ...

Quality Improvement at T.A. Stearns' Offsite Programmers

team that works together and is comprised of individuals committed to the success of the team. On the other, the manager ne...

Higher Education, Empowerment, and Leadership

a better match between what students learn and what industry needs, in other words, a better transfer of knowledge from college/un...

Total Quality Achievement

Production and services quality management are the focus of this paper consisting of five pages and includes the Total Quality Man...

Nonprofit Organizational Change Implementation

In five pages this paper examines reengineering and total quality management as they apply to a nonprofit organization seeking to ...