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Small Business Management

not have any personal contact with customers (AllBusiness.com, 2006; Wolfe, 2006). In this company, the customer is always first w...

The Importance of the Assurance Role of the Auditor

the annual accounts is to present the financial performance of the company for the last year, with the main stakeholder group bein...

Implications Of Implied Warranties In The Technology Sector

protect consumers from shoddy workmanship and defective products. The small print on the back of a package or bottom of a service...

Gap Analysis: Global Communications

An 11 page paper discussing options available to Global Communications, a company planning to offshore much of its customer servic...

Financial Services; Issues and Mis-selling

subjects, but they are not taught about financial matters such as bank accounts and interest rates. The results are seen in the fi...

Assessment of the USPS Strategic Plan

In 2008 the United States Postal Service released a new strategic plan with the vision of creating an organization that would be a...

The Way Forward for Xerox

firm that had already made significant changes and had been more successful in integrating acquisitions. Xerox have not had a high...

Nassau Alternative Advocacy Program Analysis

Suffolk, n.d.; Long Island University, Nassau, n.d.). In numbers, there are about 300,000 people in these two counties who speak...

Telecom Environmental Marketing Audit

true globalization is progressing dramatically. Currently there is a battle of technologies underway, but it appears that attenti...

Case Report: MobileActive

Stakeholders The company itself identifies several stakeholders. The list includes "shareholders, customers, employees, su...

Managerial Process Management Tools

The four functions that Mintzberg described decades ago when building on the work of Henri Fayol continue to be applicable today, ...

Bloomies Fights Back

The writer examines the way in which department store sales have declined in the past 20 years, and argues that any store that hop...

Comparing Healthcare in Zambia with Healthcare in United States

2007 and the disease accounts for 20% of maternal mortality and 40% if infant mortality (CSO, 2009). HIV is also a serious problem...

Delivering Culturally Competent Service in a Healthcare Environment

nursing services, look at what it is and consider the way in which a particular organization may be compliant with a general frame...

The Conflict in Customer Quality Requirements

As already noted, when looking at these not all are likely to be fully compatible, and it is up to the firm to find the...

Practical Demonstration of Activity Based Costing

that the products will be sold in. These are all input materials and are needed for the first stage of the ABC process. Now we c...

Overview of NMAS and its HIV/AIDS Intervention Program

housing, case management, nutritional guidance and vocational rehabilitation, as well as the development of new approaches to prev...

You Get Better Service When You Look Nice

the customer, if they continued doing other tasks while interacting, and if they really gave full attention to the customer (Grabm...

Project for Enhancing a Medical Service Web Site

challenges and the practical elements such as resource requirements. The final aspects will also be presented to support the propo...

Background to Google

to firms with advertisers paying by results based on their selected key words. The firms pay a fee linked to the number of clicks ...

Outsourcing and In-House Services - Contemporary IT Infrastructure

patents led to the establishment of Riordan Plastics, Inc. in 1991. At first, the company did no manufacturing, but only sought to...

Overview of the Juvenile Justice System

this development, the Gun-Free Schools Act of 1994 was passed, which encouraged a policy of "zero tolerance" as it criminalized s...

Using the Concept of Transaction Economics When Considering Outsourcing

the cost of enforcing the contract and the potential risks associated with the contract failing (Mintzberg et al., 2008). Therefo...

Capital and Operating Projections for an IT Project

last start up cost is the start up training costs for the staff, if the staff are to be brought in from external sources there may...

Outsourcing and The Service Economy

Business Machines Corporation agreed to take over much of operations associated with the Visteon Corporation. As the article unfol...

Product and Financing Outline for a New Peruvian Restaurant

complement the food and drink as well as provide a further source of differentiation. By looking at the experience and tracing thr...

The Stigma of Therapy

early detection and treatment would insure a healthier population (Blumenthal, 2011). A study of nearly 800 college students foun...

Customer Satisfaction and Online Banking

customers, after which the responses will be subjected to statistical analysis to test the following hypotheses. The primary hyp...

Book Reviews on 3 Culinary Texts

highly susceptible to pathogens because of the high water content of its lean muscle and that poultry is often water chilled.2 Th...

IMPAIRED EMPLOYEES AND HEALTH SERVICES

the third consideration, namely, what is in the best interest of the shareholders and board. Is it better to hire the best candida...