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Essays 1411 - 1440

Utilities Company in Southern California

the backcountry, where the weather gets very dry and then, pass on any of their costs to customers instead of holding the company ...

Assessing Gaps in Service

method of evaluation identifies different measures where there may be a gap between the level of service expected and that gained....

Using Statistics - Nyke and the One Size Shoe Plan

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...

The Impact of Corporate Culture on Customer Services - A Proposal for Case Study Research

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

If Marketing Aims To Meet Customer Expectations Why Are Consumer Rights Such An Issue Today?

2003). There are many definition of corporate social responsibility, Kotler and Lee define it as "a commitment to improve communit...

Aspen Technology Inc Case Study

fees over the period of the license which complies with the matching concept in accounting. It may be argued that there was an imp...

How And Why Companies Benefit From Customers Breaking Rules

a fair value service. There are a large number of examples that demonstrate the way that companies can benefit from custome...

Social Influences on Marketing; Winning and Retaining Customer Loyalty

a competitive advantage (Thompson, 2007). The issue faced by many companies in marketing terms is not only the way to comp...

Customers and the Transformation into Loyal Customers

profits while expanding the business. Most marketing strategies neglect the repeat customers. Just because a customer has shopped ...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

Environmental Science and Ethics

human race and preventing nuclear war (Rolston, 1991). But environmental ethical questions are just as serious: "the degradation o...

Gender, Identity and Communication

intuitive sense of a subject, but keep it to himself for fear of being made to feel "girly"-intuition is after all supposedly conf...

Benefits of Performance Appraisal, Diversity Management and Employee Participation in a Troubled Firm

for customized development planning" (Morical, 1999; 43). In applying to his to a practical scenario we can see how it can as true...

The Therapeutic Relationship in I Never Promised You a Rose Garden

sympathetic toward Deborah in terms of her feelings of being treated badly by the community. Deborah is taunted for being Jewish a...

Managerial Process Management Tools

The four functions that Mintzberg described decades ago when building on the work of Henri Fayol continue to be applicable today, ...

Knowledge Management at Molnlycke Health Care

can be used by the company and its employees. Molnlycke Health Care, established in 1998 as the result of a merger between the c...

Aspro Problems and Communications

difficulty is a leading factor in the development of the problems at Aspro, but there are other negative factors at work as well. ...

The Alteration in Relationships from Objectification to Subjective Interaction

the orders given. The pace was not rushed, but was very efficient, It becomes noticeable at this point how difficult it is to chan...

Professional Discipline of Spatial Planning

of urban cities around Italy (Fusch, 1994). They served as a central element in the spatial relationships obvious in the cities a...

Language and Identity

types of Spanish people. There is proper Spanish, slang Spanish, Tex-Mex Spanish, and ultimately she indicates that there are 7-8 ...

Effective Social Worker-Client Relationships

most important, that of the therapist is also vital. The qualities necessary in a good therapist include such things as caring, ac...

Project Managers

perspective to others on the project team as well. One of the first considerations in any decision-making process should be, "How...

Overpopulation

resources are being used faster than they can be replaced, according to a new report, which claims humanitys impact on the planet ...

Uhry's Driving Miss Daisy

by employing a chauffeur. Miss Daisy has strict ideas of what is right and proper, and having been brought up in Jewish social cul...

The Relationship between the Self and Wisdom

a phenomenon that depends on the successful integration of mind and character" (Staudinger, Mickler and D?rner, 2007). In order to...

Wal-Mart Management Effectiveness

the managers of each outlet may not be available, we do know that Wal-Mart has more employee-initiated class-action lawsuits again...

Relationship between Politics and Economics

says that in the 1992 election (the slogan was "Its the economy, stupid!"), Clinton "enthusiastically encouraged voters beliefs th...

Relationship Selling

create trust between the buyer and the seller and the needs of the buyer are understood by the seller who makes efforts to overcom...

Character Analysis of Philip in Where Angels Fear to Tread by E.M. Forster

to others had amused him, but it was disheartening when used against himself" (Forster, chapter 5). We are constantly remi...

Influences on Management Functions in McDonalds

corporate level, but also a store level, when planning the staffing rotas. Internal influences may come from individual employees ...