YOU WERE LOOKING FOR :Strategies for Addressing Airline Customer Concerns
Essays 1051 - 1080
of hedging and how the airline will fare will depend partly on the type of instrument they use (Flottau & Wall, 2008). This is a g...
text is able to answer many of the questions about the organisation, focusing on leadership and relationships, with context given ...
The theory of constraints is examined as a suitable theory to be used in an assessment of the value of airline fuel hedging and t...
the Civil Aeronautics Board to keep the airline industry in stasis. Firstly, they were able to control which airlines could fly wh...
is rife with difficulties and setbacks, regardless of the economic status of the world economy at any given point. The dependence ...
International companies will market their products or services internationally. The writer examines Singapore Airlines, and consid...
Discusses Southwest Airlines and its relationship with the labor unions. There are 3 sources listed in the bibliography of this 7-...
The NMB is the Board that mediates labor disputes in the airline and railroad industries. The Board was established 1934 Amendment...
airline operating costs. Increasing costs can have a significant impact on the profitability of a firm; this has been particula...
Using the RBV Approach The writer looks at Southwest Airlines and their different resources with the aim of assessing their streng...
Provides an overview of problem-solving at the fictitious Classic Airlines. There are 3 sources listed in the bibliography of this...
The writer looks at two different approaches which may be adopted when parties negotiate. The two examples discussed are Delta Air...
a date of expiration for the seats (once the airline flies, if a seat is empty, it stays empty). Furthermore, capacity is fixed in...
(and still knows) how to keep their employees happy. Rather than focusing on customer service, SWAs motto is employee first. The b...
2007). After analyzing the costs and markets, the authors came to the conclusion that there was more of a monopoly effect in the a...
won it again in February 1989, February 1990, March 1990, December 1991, March 1992, and May 1992 (Quick, 1992). No other airline ...
industry (Hashim and Shunmugan, 2009), Morrell and Swan (2006) argue that up to 15% of costs are accounted for by fuel, five years...
approach to research. The suitability of any research design may be assessed in terms of the viability, robustness and validity of...
were gathered and analyzed statistically using Tobins Q ratio approach. The research did not only look at the difference between t...
in the months following the 9/11 terrorist attacks, for example, people forsook air travel and focused on vacations and travel tha...
is the web address, or URL. In line with any marketing theory before a consumer can use a service or buy a product they need to kn...
for the Dallas-based airlines. As a direct result, not only are his passengers happy to fly his airline, but his "passionate, ded...
cultures and for those companies melding together different cultures brought together through mergers or acquisitions" (p. 35). W...
if the employees are happy and content, that happiness and contentment will trickle down to the customers. This is in direct contr...
a separation of management control and ownership, giving management an agency relationship which incorporates some level of freedo...
airline which was bureaucratic and unfriendly. The main rival was that of All Nippon Airways (ANA) which was perceived in a more p...
fuel surcharges and look for ways increasing income, such as charging for checked luggage. Southwest are managing this financial r...
?50 billion (US $98.5 billion) was made by a consortium which was led by The Royal Bank of Scotland (Investment Dealers Digest, 20...
This 3-page paper provides an explanation of the airline industry and CRM. Bibliography lists 6 sources....
last names - in 1969 as a service shuttling shipping documents between San Francisco and Honolulu (History, n.d.). This was well ...