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Essays 361 - 390

Plan to Improve Performance at a Call Center

to cause fragmentation due to disparate treatment of employees, with the Indian staff being paid less than the Arabic staff. Slid...

Teaching English to ESL Students/Research Proposal

ESL students who possess a beginning level of language proficiency also possess the ability to handle the academic language requir...

Memorandum by Chemcor

In three pages a memorandum responding to the case study 'Modeling how their business really works prepares managers for sudden ch...

Example of Technical Writing and Call Center Proposed by Washington Mutual

In fifteen pages this technical writing example considers Washington Mutual's proposed call center implementation. Six sources ar...

Qwik Paint and Body Centers Case Study Analysis

Additionally, the President and CEO of Qwik Paint, Ricardo de la Monte, appears to have taken the decline of his company in a very...

A Fully Functioning Person as Described by Carl Rogers

The writer gives the definitions Carl Rogers used to describe what he calls a fully functioning person. The writer says that Roger...

HR Issues and Telemarketing Call Centers

Stuller reports that even though the number of call centers has increased dramatically since the late 1980s, there are a very smal...

Customer Service and Call Centers

It was in the early 1990s that the integrated call center began becoming reality. AT&T, the old Northern Telecom and other centra...

Socio-Technical Systems: A Strategic Overview

become generally more dependent upon technologies, especially from the business process perspective, a new social structure has em...

HRM Polices for the 21st Century

skills, others may not require special skills and may receive training internally. The way HRM practices can be adjusted to ensure...

Average Weekly Hours Students Study

going into statistical explanations, every empirical study establishes a confidence level that reports how much confidence the res...

Leveraging Organizational Groups

work on the shifts answering calls, each team has a leader and specific team members have roles, for example, one person may be th...

Article Critique/ADHD Study, An Intervention

hypothesized that "Shawns off-task behavior served a dual function," that involved both positive and negative reinforcement mechan...

Health Care Center Case Study: PQRST

inflamed, tender to the touch and evident of a small amount of pus (DAlessandro et al, 2004), becoming more painful as time progre...

Database Management Systems for Health Care Call Center

large advertising budgets for the purpose of attracting new customers, but many need to place more attention on keeping the custom...

Literature Review of Consumer Research

indicator of quality, there remains a dearth of published research addressing the issue. There are some studies that address wait...

TELLERBANK CALL CENTERS AND SOCIO-TECHNICAL SYSTEMS

But can these two systems work together to increase worker productivity and a sense of belonging? Does the technology actually smo...

Creating a Fitness Center Information System

communicates bilaterally with the parent organizations financial, quality, human resources and other common area departments. Its...

Creating the Fitness Center Information System

state-of-the-art treatment in various areas of health care, its information system for its fitness center is woefully lacking from...

A Review of Call it Courage by Armstrong Sperry

decision that he will go on an adventure and seek his own courage. He is a very brave boy for even beginning this journey because ...

Deutsche Brauerei and Portfolio Optimisation

The paper presents answers to 2 case studies. The first case study concerns the design of a suitable remuneration package for a ma...

A Case Study in Social Responsibility and Environmentalism

with donations and membership falling, the organisation needed to gain publicity. The claim made against Shell was that they had ...

Hospital Leaning Center

A 6 page paper about establishing a learning center in a hospital. The dimensions and location of the center is reported, includin...

Curricula that is Discipline Centered versus Child Centered

In five pages curricula is considered from the perspectives of discipline centered and child centered in an overview of benefits p...

California Nonprofit Hospital Tax Exempt Status Assessment

In ten pages this position paper discusses challenging the tax exempt status of a California nonprofit hospital in terms of legali...

Helping The Shy Student

the next child but do not make any comment or use any other signal to indicate irritation or negativity (Malouff, 2007). In older ...

Substance Abuse, The Role of Outpatient Clinics

to their addiction (Excerpt from the BSW, 2004). Addicted patients are often "highly resistant to therapy" and "skilled in making...

Charter School Rates of Attrition and Paper Introduction

which appear to be much higher in charter schools. These two central concepts are discussed at length in the current literature....

Is Society Selfish?

most vulnerable citizens-low income children-the hardest. (The fact that this move will also make it very difficult for any Republ...

U.S. and Acupuncture Effectiveness

In five pages this paper examines the relationship between the body and mind in this consideration of U.S. introduction to acupunc...