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Essays 721 - 750

ONLINE MERCHANTS, E-COMMERCE AND CUSTOMER SERVICE

service experience for the online shopper is vastly different than one who uses her feet and goes into a bricks-and-mortar retail ...

Will Customer Service Improve with Employee Training?

an investment rather than a cost. In many instances the basis of the study is theoretical, or based on case studies in other count...

ANALYSIS OF SUPERMARKET OPERATIONS

service, tend to have a stronger competitive advantage. In this paper weve been asked to examine a fictitious, high-profile...

Assessment and Recommendation for TDG Ltd

assess the way it should continue to compete in the future. 2. Internal Analysis In order to assess the company and determine t...

Primary Research Tools

in-depth results but the style of the approach which generally asked a number of relatively simple questions is suitable to be use...

The Conflict in Customer Quality Requirements

As already noted, when looking at these not all are likely to be fully compatible, and it is up to the firm to find the...

You Get Better Service When You Look Nice

the customer, if they continued doing other tasks while interacting, and if they really gave full attention to the customer (Grabm...

Nursing Perspective on Customer Service

This essay describes the ways in which nurses can create a perception of ideal customer service among patients. Three pages in len...

Developing a Marketing Plan for Viagra

to influencers Pfizer may appeal to men who would not otherwise come forward. It is undertaken in a tasteful manner, in line with ...

Proposal for Research on Changing Organizational Culture

The writer presents an outline of a research proposal on a form provided b the student. The research is to examine and assess the...

An Analysis of Major Airline

This report investigates US Airways. It, in fact, provides a SWOT analysis, strengths, weaknesses, opportunities, and threats. The...

AIRLINE INDUSTRY AND INNOVATION PROCESS

are, for the most part, out of these companies control). As such, it makes sense to examine consumer behavior as it pertains to pu...

Do Airlines which Practice Hedging Have Higher Profit Level When Compared Non Hedging Firms

means that even in years where many airlines faced losses and even bankruptcy, Southwest Airlines remained profitable, with hedgin...

CASE STUDY ANALYSIS: DANVILLE AIRLINES

The problem with genetic testing is that it only reveals a genetic predisposition for a particular disease. David Reigers father h...

Planning to Implement Strategic HRM at an Airline

market leader position for flights between the UK and Ireland. The company has archived this by careful strategic managem...

QANTAS AIRLINES: STRATEGY REPORT

also struck a deal with Malaysia-based AirAsia (Daniels, 2010). Meanwhile, to battle Virgin Blue in the Pacific, Jetstar has start...

The Effect of Fuel Hedging on Airline Profits

in a good position, because it will have hedged for a lower price than the fuel is now actually worth. On the contrary, if the pri...

January 2000 Alaska Airlines Flight 261 Crash

the planes horizontal stabilizer trim shortly before the crash and had been diverted to from its initial destination of San Franci...

Airline Bankruptcies and the Impact Upon Airports

to expand for rival Frontier Airlines (Bond, 2003). The problem here, is that while an airline is trying to decide whether...

1978's Airline Deregulation Act

The Act changed the subsidy rates air carriers received for carrying U.S. Postal Service mail so that the carriers revenues were n...

Low Cost Airline EasyJet

the next decade this is likely to increase to between 12% and 15% of all passenger traffic (BBC News, 2002, IATA, 1998). The ...

State Responsibility and International Law

In six pages this paper uses student submitted case information in an examination of aliens and state responsibility in an intern...

Marketing and HRM Advice for Lan Airlines

It is argued by Porter that is a firm seeks to occupy more than one position within the market that there will be consumer confusi...

Security Concerns of Central and South American Airline Employees

in some American cities that scare me more than Latin America"(Travelcom 2003). However, the data and the statistics do not share ...

Financial Performance of Delta Airlines from 1998 through 2002

percentage. This is the level of revenue that remains when all of the direct costs for producing the goods or services are deducte...

Analysis of Airline Industry

fixed and the federal government had the final say on which markets specific airlines would serve. Many smaller airlines came int...

An Expanded Analysis of an Airline Crash Case Study

for branches of the utility and aerospace industries (1998). FTA actually is equivalent to a chart that shows undesirable events ...

Risk Management and Airline Security

preponderance of information available does not always contain all the information necessary to make the best decision for the fut...

A Strategic Proposal for American Airlines

worst period they have faced. To survive there has been increased borrowing, $800 million using the credit line and $200 million...

Boeing Airlines, International Sales, and Ethics

global market Boeings response was to strengthen its forces. In August, 1997, Boeing completed a merger with another commercial j...