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Essays 121 - 150

Audi and Mercedes Benz Service Analysis

commerce" (Anonymous, 2003, p. 4). Why? Its pretty simple - if you keep the customer happy, he or she will return to do business w...

Literature Review of Consumer Research

indicator of quality, there remains a dearth of published research addressing the issue. There are some studies that address wait...

Home Health Care Performance Improvement Quality Assessment

In ten pages this literature review on home health care focuses upon performance improvement in a quality assessment that is based...

Education Quality and the Impact of Race

In eight pages this literature review examines the relationships between education quality and multiracial students. Fifteen sour...

Manufacturing and Total Quality Management

speed at which they worked (Systma). The first published work dedicated to the continuous improvement of statistical process cont...

Enlightened Leadership Book Review

approach to changing the way a corporation does business puts the motivational horse behind the enhanced productivity cart. A...

Candidate Screening and the Process of Interviewing

In fifteen pages this paper examines the process of interviewing prospective candidates in a literature review that considers a th...

The Economy of Singapore

This extensive review of Singapore's most recent economic history discusses the effects of the Asian currency crisis on Singapore ...

Evaluation of TQM

In eight pages a literature review and evaluation of the strengths and weaknesses of Total Quality Management are presented. Nine...

The Failure of Health Issues of the Homeless to Be Addressed by NHS Policies

The homeless population in the UK suffer a high level of inequality in terms of quality and access to healthcare services. The pap...

Appling Reliability and Validity Concepts to Qualitative Research

The writer examines whether or not the concepts of reliability and validity are suitable when applied to qualitative research meth...

8 Habits of Effective Small Group Leaders by Dave Earley

This book review is on 8 Habits of Effective Small Group Leaders by Dave Earley. The writer summarizes the first three chapters an...

Quality Control and the Connection Between Total Quality Management and Reengineering

just mentioned, and Shewharts wheel - plan, do, check, act; recognition of the need for continuous improvement; and the use of mea...

Total Quality Management And Quality By Inspection/Process Control

activity is an integral component to the organizations overall industry presence. If quality is not monitored in an ongoing and p...

Quality Nursing Care

whoever the client might be, that is, an individual, family, group or community. The third provision indicates that nurses are als...

Quality Objectives and Total Quality Management Effectiveness

costs. As a result, a sharp decline in quality within American manufacturing caused considerable problems for the US business rep...

Lord of the Flies by William Golding and Inner Human Qualities' Representations

weak compared to the others and his struggle to retain orderliness proves difficult. Similarly, order and democracy within the hum...

Relationship Between Quality Management, Total Quality Management, and Measuring Performance

only based on the number of units, but also on factors such as the level of the compliance with quality standards. If the required...

Quality Improvement at T.A. Stearns' Offsite Programmers

team that works together and is comprised of individuals committed to the success of the team. On the other, the manager ne...

Managing Quality in a Logistics Firm

those which deal directly with the customer, such as the way that calls are received and the process of placing an order, as well ...

Organizations and the Importance of Quality

one of the top priorities. The essence of quality, however, can be difficult to define. When analyzing various aspects of a busine...

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

The Need to Improve School Lunches

need to eat healthy food in order to feel good and, therefore, learn better. The American lifestyle of sedentary occupations and l...

Higher Education, Empowerment, and Leadership

a better match between what students learn and what industry needs, in other words, a better transfer of knowledge from college/un...

Quality, Culture and the US Army

together. This paper attempts to answer the question of whether or not there is a connection between quality and culture. It also ...

Software Quality and Can It Be Measured?

required manner at the required time in a way that is easy for the users to implement and understand. Other qualities that are req...

Assessing the Quality of High Heeled Shoes for Babies

and the high heels in the shoes are also very soft, so that as baby kicks out the heels will bend and squash. These shoes are a ...

Motorola and Quality Management

cost of meeting warranty claims or dealing with unsatisfied customers, the indirect costs can be damage to the firms reputation an...

Increasing the Quality of Care in Nursing

This 16 page paper outlines the elements that need to change for improving quality of nursing care. This paper explains that the p...

A University Strives for Quality

There are seven categories in the criteria for this Award. These are: leadership, strategic planning, focus on customers and the m...