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computer users - and therefore buyers - insist that they will not purchase another Dell computer unless and until Dell provides so...

be looking for the best deal, the most service or facilities for the lowest price, where love is involved they may be looking for ...

competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

or a cheaper alterative will do the same job. This is the way of controlling spending, but to management costs and spendin...

staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...

be in contact with customers by telephone, Internet, email and "snail mail," with the most common forms of initial contact being b...

Starbucks mission statement is concise yet provides a "plumb line" against which to measure decisions. The statement reads, Estab...

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

Just before Thanksgiving 2013, malware was installed on Target's security and payments system that was designed to capture all the...

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

has been cited for many years is the increased burdens that are present in the administration of a large union where there are a n...

The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...

example, the project drives more revenue for the organization may be assessed ion a scale of the amount it will drive compared to ...

is currently being satisfied and assess that solution as a form of competition. For example, it is possible that there is already ...

This essay describes an issue at a store, the manager has determined what the problem is, and implements a decision making process...