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Essays 241 - 270

Ameritech's Culture and Customer Service

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Customer Service and Amazon.com

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

Dell Computer and a Change in Culture

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

Developing and Maintaining Customer Relationships Through Direct Marketing

Direct marketing must be fulfilling many goals as this s an area of rapid growth. This is one form of advertising that is easy to ...

Target Marketing Methodology

illnesses; but the actual customer will be the medical clinics, doctors or hospitals that would need this technology in diagnosing...

Best E-Business Practices and Policies

information for the purpose of making a purchase. The best and most successful Internet businesses offer only high-quality produc...

Fixed Rate Contracts and Acme Crating

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

Tourism, Hospitality and Customer Relationship Management

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

Using Statistics - Nyke and the One Size Shoe Plan

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...

Biggest Hacking in U.S. History

Just before Thanksgiving 2013, malware was installed on Target's security and payments system that was designed to capture all the...

Business Cycle Dating; Purposes of the Fed

This is a high-level view, and one that works only in retrospect. As example, it is difficult to accurately proclaim when the nat...

Report of Actual Ethical Cases

Anyone working in any area of mental health or social services faces ethical challenges and dilemmas on a regular basis and it is ...

Customers' Supermarket Wants Characteristic Assessment

from it. 6 I like to shop for bargain and am attracted to special offers 7 Quality is more important than price. 8 I like to have...

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Questions on Competition

This 6 page paper answers three questions set by the student looking at competition issues. The first looks at the telecommunicati...

Diversity Hiring and Affirmative Action in the Law Enforcement Profession

an extremely long history in the United States, equity per se, has an even longer history. The earliest laws were designed to spe...

Examination of the Civil Rights Movement Between 1945 and 1965

Education, and the timing couldnt have been better (Carson). Brown declared segregation in public schools unconstitutional, whi...

Considering Affirmative Action

ever wanted to be considered part of mainstream America, "they needed to gain access to all aspects of society through pressuring ...

Action Plan; Reducing Obesity in 18 - 25 Year Olds

of healthcare by primary healthcare givers to the conditions which require more immediate and urgent treatment is understandable (...

Influences in Starbucks

Keller, 2008; Schilling, 2006). This is a market that is growing and taking market share from other areas of the coffee market, sp...

Why Affirmative Action Should Not Be Supported

did not go by the name Affirmative Action. Still, the concept did exist. In fact, it is known to have evolved since slave days (Ru...

Is Disciplinary Action Against Police Officers Who Deserted Tier Post After Hurricane Katrina Ethically Justified?

but is also accepted as a result of the consensus paradigm. The consensus paradigm means that there is a general consensus regardi...

The Necessity for and Effectiveness of Affirmative Action

to hire or admit the best candidates" (Wickelgren 165). Race is still a relevant factor even if the organization knows the "econom...

Organizational Behavior

functional managers, and in the project-based matrix where the project manager retains all authority over resources (DeFillippi 20...

The Power of Persuasion: No Magic Bullet for the Continuing Problems in Darfur

that this earlier time in history bears little comparison to contemporary times in regard to what it takes to inspire individuals ...

National Naval Medical Center Mission and Values

"We serve as a resource for homeland defense and humanitarian assistance * "We care for the President and the Nations leaders" (Vi...