SEARCH RESULTS

YOU WERE LOOKING FOR :Literature Review on Management of Electronic Commerce Customer Relationships

Essays 301 - 330

Research in Classroom Behavior Management

classroom management. The key to managing misbehavior is to discern the motive behind the action, that is, determine the purpose t...

TRAINING AND CHANGE:A LITERATURE REVIEW

He also acknowledges that few, if any, of the changes have been successful - while some have been what he terms "utter failures," ...

TRANSACTIONAL LEADERSHIP AND ORGANIZATIONAL LEARNING

best leader for a knowledge organization, but that would be a wrong assumption. In the literature, there are many differen...

The Influence of Stakeholders on Project Management

and identify potential stakeholders in the project management environment. * Examine the different types of stakeholders to assess...

Impact of Schizophrenia on Patients and their Families

The paper is a literature review on the topic of schizophrenia and the impact and influence that the condition has on patients and...

B2B and B2C Marketing: Similarities and Differences

supposed to be given good information, but when it comes to B to B, there are things that the business owners are expected to know...

Marketing Audit Design

customer is satisfied and sees value in the product or service that the organization offers. The "product" arm of the marketing m...

Comparison of Customer Service Standards at GE and AOL

good customer services is not this simple, there are also many strongly systems in place that have received a high level of invest...

4 Questions on Marketing Services

and KLM have eliminated the business classes they offered in the past. It appears that the world economy is improving, however, a...

Enterprise Systems' Integrity and Reliability

networked applications. One-time senior technical support specialist George Szatkowski contends the operation he oversaw had "not...

The Benefits of New Technologies on E-Commerce

1995 world wide only 1 financial institution had web banking, by 2002 this increased to 6,000 had this. In 1995 only 50 financial ...

2 Trade Textbooks on Investment and Mathematics Reviewed

view this formula as an effective means of reducing vulnerability to the financial insecurity which so frequently results in the r...

3 Business Process Article Reviewed

been recognized for it. The authors found that at each, culture was as an important aspect of business process management as was ...

CPM and PERT Management Tools of Project Planning

be introducing a new project, reengineering a department, installing a new network, establishing better communication in a multin...

Direct Market Strategy Development for UK Company

of interest allowing direct marketing to be targeted, either by direct mail, the telephone or e-mail. The first stage of any direc...

A Dissertation Proposal For E-Commerce Strategies

or no inconvenience to the company and the customers and how to gain most value from this type of project. 2. Methodology The ...

Gap Inc, Nordstrom Inc and E-Commerce Operations

context of real life case studies. For this paper the two companies used are Gap Inc and Nordstrom. The paper will begin by consid...

Promoting E-Commerce Within Developing Nations

could understand the concept of e-commerce based on these metaphors. Consumers now had a "virtual shopping cart" to shop on the In...

Pros and Cons of E-Commerce for SME's

and for many companies these will be higher than initially planned due to hidden or unexpected costs, such as increased fees for t...

The Impact of E-Commerce on the European Airlines Industry

paper documents, using computer and telecommunications networks" (Czuchry et al, 2001). In other words, the person picking up the ...

Russian E-Commerce Businesses

An in-depth research paper addressing common issues faced by Russian e-commerce businesses. The author examines problems unique t...

Customer Service from the Perceptions of Customers

In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv...

Future Trends in E-Commerce

A paper providing an overview of seven e-commerce companies and their current success, as well as projected future requirements. ...

Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...

E-Commerce, Tax Revenues and Physical Stores

Internet sales would result in decreased sales at traditional brick-and-mortar stores (1999). That seems to make logical sense if ...

European E-Commerce

A paper addressing the current state of European e-commerce. The author suggests strategies for American businesses releasing Eur...

Enlightened Leadership Book Review

approach to changing the way a corporation does business puts the motivational horse behind the enhanced productivity cart. A...

Customer Service Scripts

form of exchanging revenue for the firms product or service, but it is the internal customers that keep the external ones returnin...

Information Systems in Wireless Telephone Sales and Marketing

the customers needs. Introduction Database growth and management have been important from the earliest days of database dev...

Assessing a Web Site

does not know what colour they want there is even the option to allow the artist to choose the colour. Clear pictures of the goods...